Cafe con Leche is a local bakeshop and brunch catering counter. Carolina takes the order mail. Esmeralda emailed about red velvet cupcakes for her sister’s 25th birthday brunch. This recap follows that Saturday from a pasted email to the back oven.
Cafe con Leche is a local bakeshop and brunch catering counter. Carolina takes the order mail. Esmeralda emailed about red velvet cupcakes for her sister’s 25th birthday brunch. This recap follows that Saturday from a pasted email to the back oven.
Hi Carolina,
I walked by Saturday and the window smelled like vanilla and bad decisions.
My sister Camila turns 25 and I am throwing brunch at the apartment. I need TWO DOZEN red velvet cupcakes. Mini if you have them. Can you write 25 on a few or is that a whole production.
Also half the table does not do dairy. Please tell me red velvet can be dairy-free without tasting like sadness.
I can pick up Saturday morning. Or do you still drop off the brunch trays.
Esmeralda
(Camila will cry. This is fine.)
Draft
Re: red velvet cupcakes — Camila's 25th
Esmeralda, yes. Two dozen red velvet for Saturday, regular size. I can pipe 25 on six of them. Not a whole production. Honest about dairy: our red velvet uses buttermilk. Dairy-free in that recipe goes sad, and I will not send it. I can do a dozen red velvet and a dozen dairy-free chocolate, same swirl, so the table still looks like one order. Pickup Saturday from 8, or I can drop them with the brunch catering if you want the trays too. Say which. Carolina Cafe con LecheTo Esmeralda Ruiz
Subject Re: red velvet cupcakes??
Carolina · Cafe con Leche
Esmeralda, yes. Two dozen for Saturday. I can pipe 25 on six. Dairy-free red velvet we cannot do. A dozen red velvet and a dozen dairy-free chocolate, same swirl. Pickup from 8, or brunch drop-off.Esmeralda Ruiz
OK thank you so much. I am so super excited. Camila is going to cry (in a good way). Drop-off Saturday. See you then.You are a master communicator and deliver superior and savvy customer service. Your role is to reply to the email below in this format:
Customer email pasted below:
You are a master communicator and deliver superior and savvy customer service.
Customer email pasted below:
--- name: order-reply description: > Draft a reply to a Cafe con Leche order email. Use when a customer asks if we can do an order. --- # Email Reply for Order Prompt You are a master communicator... 1. Restate in their words 2. Yes or no. Do not hedge. 3. Next best thing. Never invent a recipe. 4. Pickup options 5. Warm, under 120 words
--- name: order-reply description: > Draft a reply to a Cafe con Leche order or catering email. Use when a customer asks if we can do an order. --- # Email Reply for Order Prompt You are a master communicator and deliver superior and savvy customer service. Your role is to reply to the email below in this format: 1. Concisely restate in the customer's words 2. Say yes or no clearly, do not hedge. 3. Find solutions. If we cannot do it, say so and offer the next best thing. Never invent a recipe we do not bake. 4. Provide pickup options 5. Keep it warm and under 120 words Customer email pasted below:
Projects
Instructions
Files
SKILL.md · order-reply
3 drafts
--- name: order-reply description: > Draft a reply to a Cafe con Leche order email. Use when a customer asks if we can do an order. --- # Email Reply for Order Prompt You are a master communicator... 1. Restate in their words 2. Yes or no. Do not hedge. 3. Next best thing. Never invent a recipe. 4. Pickup options 5. Warm, under 120 words
Instructions
SKILL.md · order-reply
Loop
Hands
none yet
Instructions
SKILL.md · order-reply
Loop
Hands
none yet
Cannot open Bmail.
Cannot see the Saturday oven.
Hi Carolina,
I walked by Saturday and the window smelled like vanilla and bad decisions.
My sister Camila turns 25 and I am throwing brunch at the apartment. I need TWO DOZEN red velvet cupcakes. Mini if you have them. Can you write 25 on a few or is that a whole production.
Also half the table does not do dairy. Please tell me red velvet can be dairy-free without tasting like sadness.
I can pick up Saturday morning. Or do you still drop off the brunch trays.
Esmeralda
(Camila will cry. This is fine.)
Inbox only. Drafts stay in the worker. Send stays off.
Cafe con Leche. Menu, skill, orders, Saturday oven load. Not the rest of the Mac.
order-mail
SKUs and past orders live in BB Sheets. Connect BB Sheets so I can read them?
Sign in to BB Sheets
Use your Cafe con Leche account. This signs into Sheets. It does not open the inbox.
BB Sheets wants to view spreadsheets · carolina@cafeconleche
| SKU | Item | Note |
|---|---|---|
| RV-12 | Red velvet cupcake | buttermilk · not dairy-free |
| CH-DF | Chocolate cupcake | dairy-free |
| CR-01 | Croissant | tray of 12 |
| BR-08 | Brunch tray | feeds 8 |
Read the wholesale terms so she can see the next truck.
Oat milk: 6-pack minimum. No returns on dairy. Next truck Thursday — order Wednesday if Saturday needs it. Member pricing on flour 25 lb and butter cases. Custom bakery SKUs are not stocked — Cafe con Leche bakes those in house.
Instructions
SKILL.md · order-reply
Sources
menu.txt, SKILL.md, orders.csv, saturday-oven.txt
APIs
SKUs and past orders
MCP servers
Saturday pickup slots for Cafe con Leche.
Pages and databases. Not this job.
Bases and records. Not this job.
Buckets and files. Not this job.
Settings
Automations
Handle order mail. Click for keys.
Not this job.
Not this job.
Read Bmail inbox
OnView Cafe con Leche folder
OnRead BB Sheets
OnControl browser
OnSend mail
Off · CarolinaSettings
Automations
Handle order mail. One job.
Reviews, refunds, “where is my tray.” Not this job.
What to order from Bostco before Thursday’s truck. Not this job.
Hi Carolina,
The fruit tray from Saturday. Gold foil. It never showed at the apartment.
Brunch already started. People keep asking me. Where is it.
Rosa
Settings
Automations
Handle order mail.
Reviews, refunds, “where is my tray.” Send still off · Carolina.
Still not this job. Thursday’s truck can wait.
Settings
Automations
Handle order mail.
Reviews, refunds, “where is my tray.” Send still off · Carolina.
What to order from Bostco before Thursday’s truck. Still off.
Settings
Automations
Handle order mail.
Reviews, refunds, “where is my tray.” Send still off · Carolina.
Bostco list before Thursday’s truck. She still confirms the order.
Saturday 7:40am
Two dozen red velvet. Dairy-free chocolate on the left tray. ChatBPT is in the office.
Esmeralda wants two dozen red velvet cupcakes for Camila’s 25th birthday brunch. Carolina copies the mail.
Level 1 · Prompt
ChatBPT writes a dairy-honest draft. Dairy-free chocolate is already on the menu. Carolina still hits send.
A prompt is the text you send a model: context plus an instruction.She pastes Esmeralda’s mail, then asks ChatBPT to draft the reply.
Level 1 · Prompt
Doing this from scratch would eat the morning. She saved the recipe in BBDocs. Still her hands, every email.
Level 2 · Skill
She already wrote the recipe. Same words. No hunt.
A skill is a named file of standing instructions a model can load.The laminated recipe above the machine — she does not rewrite it every order.
Level 2 · Skill
The recipe is a text file. Headings and a list. No special app.
Level 2 · Skill
Cafe con Leche orders. Open it. The recipe is already there.
A project is a workspace that already includes those files.Cafe con Leche orders is that room. Open it; the recipe is on the counter.
Level 2 · Skill
Three emails. Three drafts. Same recipe. Carolina still hits send.
A command is a named shortcut that loads a skill./reply is her calling the recipe by name instead of hunting BBDocs.
Level 2 · Skill
Next morning the orders are waiting. /reply is faster. It is still her hands, every email, before brunch.
Level 3
The pile is still her hands, every email, before brunch.
An agent is a program that runs a job in a loop without a person pasting each turn.She cannot sit in two inboxes. This is the pair of hands for the pile.
Level 3
Check Bmail, load the skill, draft, wait. Hands are still empty.
A worker is one job with a loop, tools, permissions, and a pause for a person.Same recipe, now with a body that can check Bmail, draft, and wait.
Level 3
A job, a skill, a loop, hands, keys, and a wait for her. Hands are still empty.
Level 3
She gives it one job: handle order mail. It tries to check Bmail. It cannot. The loop still needs hands.
Level 3
Same skill. Same loop. No hands. It cannot open Bmail or Saturday’s oven by itself.
Level 3
She allows order-mail to read Bmail. Inbox only. Carolina still hits send.
Hands are the tools a worker is allowed to call.First hand is Esmeralda’s inbox. Inbox only.
Level 3
One folder. Cafe con Leche. saturday-oven.txt so it can see Camila’s brunch. Not the rest of the computer.
Level 3
SKUs live in BB Sheets. Red velvet uses buttermilk. She signs in as carolina@cafeconleche, then allows Sheets.
An API is a documented interface another program can call.BB Sheets has a door. Her login is the badge that lets the worker through.
Level 3
Oat milk is a 6-pack. Next truck Thursday. The worker reads that site the same way she does.
Browser-as-hand means driving a website like a person, when no API exists.Bostco has no door. The worker reads Thursday’s truck the way she would.
Level 3
Bcal holds the Saturday slots. She types /mcp, or opens Settings.
MCP is a protocol for connecting a worker to tools over a local server.Bcal is already that kind of server. She plugs it in for Saturday slots.
Level 3
Inbox, folder, Sheets, browser on. Send off. Carolina still hits send.
Keys are permissions: which tools are on, and which stay off.Inbox and Sheets on. Send locked. That button stays hers.
Level 4
Red velvet for Camila’s brunch. Dairy-honest draft. Wait for send. Saturday is still the whole shop.
Level 4
The reviews still land. Thursday’s truck still has to be guessed. Those jobs are already on the list. They stay off. A second job is next.
Level 4
Not the truck. A guest from Saturday. Where is my tray. That job is on the list, off.
Level 4
Saturday fruit tray, gold foil. Brunch already started. Order-mail drafts cupcakes.
Level 4
That is not an order. Different job.
Level 4
Reviews, refunds, where is my tray. guest-replies is the name on the list. Carolina still hits send.
Level 4
Twenty minutes or a refund, waiting. guest-replies wrote it. Carolina still hits send.
Level 4
Two drafts. One send button. Carolina still hits send.
Level 4 · Agent team
Order-mail is still on Esmeralda. guest-replies is on Rosa. Same shop.
An agent team is more than one worker on the same shop, with a person still on send.Order-mail on Esmeralda. guest-replies on Rosa. One person hits send.
Level 4 · Agent team
Oat milk. Flour. What to order before Thursday. Two workers did not guess that.
Level 4 · Agent team
Ingredient optimization stays off. An agent team is not the whole shop.
Level 5
Oat milk 6-pack. Flour 25 lb. Order Wednesday or Saturday goes short.
Level 5
What to order from Bostco before the truck. She still confirms the wholesale order.
Level 5
Esmeralda. Rosa. The truck. She cannot pipe cupcakes from Settings.
Level 5
Saturday 7:40. Two dozen red velvet. Dairy-free chocolate on the left tray. ChatBPT is in the office.
Level 5
She is piping. The jobs kept going.
Level 5
Esmeralda’s draft. Rosa’s tray. The Bostco list. All waiting.
Level 5
Anything that cannot be undone sits until she is back. Carolina still hits send.
Wait is a halt in the loop until a person acts.Anything that cannot be undone sits until she is back from the oven.
Level 5 · System
She is piping. The truck, Rosa’s tray, and Esmeralda’s draft wait in the office.
A system is an agent team, with permissions and wait, running without her at the keyboard.Cafe con Leche keeps moving while she pipes cupcakes.